Contact and support

The free workshop is open for personal projects. There are no purchases or subscriptions available today.

Moopky is an independently operated online design service. Contact: info@moopky.com.

Help us reproduce the problem

For a tool issue, include the tool name, browser, operating system and the steps that led to the error. Describe the expected result and any visible error message. Start with the built-in sample if you can. Do not send customer CSV files, private artwork or photographs unless they are necessary and you have permission to share them.

Print or file questions

Include the template link, your changed settings, slicer version, printer model, nozzle, filament and build plate. Describe whether the issue appeared during import, slicing or printing. Never send payment details, passwords or account keys.

All current downloads are free for personal use. There is no paid membership to cancel. See download help and refunds or our file-format guide.

Moopky provides digital tools, not printing or shipping services. We cannot diagnose every printer remotely, but the printing guides explain useful starting checks.